Sales Policy for BLUSONALI

Effective Date: August 13, 2025

At BLUSONALI, we are committed to providing an exceptional shopping experience for our customers, offering high-quality furniture and home décor that fits every style and budget. This Sales Policy outlines the terms and conditions for purchasing products from our website. By placing an order with us, you agree to comply with these terms.

1. Order Confirmation

Once you place an order, you will receive an order confirmation email. This email acknowledges that we have received your order and is a receipt of your purchase. However, the confirmation email does not indicate acceptance of the order. BLUSONALI reserves the right to accept or reject any order for any reason, including issues with product availability, pricing errors, or payment discrepancies.

2. Pricing and Payment

  • Pricing:
    All prices displayed on blusonali.com are in USD (United States Dollar). The price shown at the time of checkout will be the final price for your items, excluding applicable taxes, shipping fees, and other charges. Prices are subject to change at any time, but any price changes will not affect orders that have already been processed.

  • Payment Methods:
    We accept a wide variety of secure payment methods, including:

    • Credit/Debit Cards (Visa, MasterCard, American Express, Discover, JCB)

    • PayPal

    • Apple Pay and Google Pay (for mobile and compatible browsers)

    • Bank Transfers (available for select regions)

    All payments are processed securely through our compliant payment gateway, and your payment information is encrypted to ensure maximum protection.

  • Payment Authorization:
    Payments are authorized when you submit your order. If payment authorization fails, the order will not be processed, and we will notify you of the issue. You can then correct the payment details or choose another payment method to complete your purchase.

3. Product Availability

  • Product Descriptions and Availability:
    We strive to ensure that all products are accurately described and listed in real-time. However, product availability may change quickly due to inventory or demand fluctuations. We cannot guarantee that all items will be available for immediate shipment.

  • Out of Stock and Backorders:
    If an item you have ordered is out of stock, we will notify you and offer the option to:

    • Wait for the item to become available again (if applicable).

    • Select a similar item as a replacement.

    • Cancel the order and receive a full refund for the out-of-stock item.

4. Order Processing and Shipping

  • Order Processing:
    Orders are processed within 1–2 business days (Monday through Friday, excluding holidays). You will receive a shipping confirmation email once your order has shipped. If there are any delays in processing your order, we will notify you as soon as possible.

  • Shipping Options:
    We offer a variety of shipping methods, including:

    • Standard Shipping: Typically arrives in 3–7 business days.

    • Expedited Shipping: Arrives in 2–3 business days for faster delivery.

    • International Shipping: Available to select countries with delivery times ranging from 7–14 business days.

    Shipping fees are calculated based on your location, the shipping method chosen, and the size and weight of your items. You will see the shipping fees displayed at checkout before finalizing your order.

  • Free Standard Shipping:
    We offer free standard shipping on orders over $100 within the United States. This will be automatically applied during checkout if your order qualifies.

  • International Shipping:
    For international customers, the shipping cost will be calculated at checkout. Please note that you are responsible for any duties, taxes, and customs fees imposed by your country’s customs office.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, we offer a Return and Exchange Policy. You can initiate a return or exchange within 30 days of receiving your order.

Please refer to our Return and Exchange Policy for detailed instructions on how to return or exchange items.

  • Return Conditions:
    Items must be unused, unopened, and in original condition. Returns made outside of the 30-day window will not be accepted.

  • Exchange Policy:
    Exchanges are allowed if the item is returned in the same condition. If you wish to exchange your purchase for a different size, color, or style, please follow the exchange process outlined in our Return and Exchange Policy.

6. Cancellations

  • Order Cancellations:
    Orders can only be canceled before they are processed and shipped. Once an order is in the shipping process, we cannot cancel it. If you need to cancel an order, please contact our customer service team as soon as possible. We will make every effort to accommodate your cancellation request before the order is processed.

  • Refunds for Canceled Orders:
    If an order is canceled before it is processed, a full refund will be issued to your original payment method. Refunds will be processed within 7–10 business days, depending on your payment provider.

7. Sales Tax

  • Tax Rates:
    Sales tax will be calculated based on your shipping address and applicable state and local tax rates. The final sales tax amount will be displayed at checkout before you complete your purchase.

  • Tax Exemptions:
    If you are tax-exempt, please contact us prior to placing your order and provide the required documentation. We will assist you in ensuring your order is processed without sales tax.

8. Limitation of Liability

BLUSONALI shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. Our total liability to you will not exceed the amount you paid for the product in question.

9. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Changes will be posted on this page, and the updated policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed of any changes.

Contact Us:

For questions, concerns, or any assistance related to our Sales Policy, please contact our customer service team:

BLUSONALI
Street: 47-W22093 Lawnsdale Ct, Waukesha, Wisconsin (WI)
Phone: (262) 549-9048
Email: info@blusonali.com
Website: www.blusonali.com