Sales Policy – BLUSONALI

Effective Date: February 26, 2025

At BLUSONALI, we are committed to offering high-quality products and providing a seamless shopping experience for our customers. This Sales Policy outlines the terms and conditions that apply when you place an order on our website blusonali.com. By placing an order, you agree to the following terms and conditions.

1. Order Acceptance and Confirmation

When you place an order on BLUSONALI, you are making an offer to purchase the selected products. Once we receive your order, we will send you an order confirmation email. This email serves as proof that we have received your order, but it does not guarantee that we will fulfill the order.

BLUSONALI reserves the right to accept or reject any order for reasons including but not limited to:

  • Product availability
  • Pricing errors
  • Fraud prevention
  • Shipping restrictions

Once your order is confirmed and payment is processed, it will be processed for shipment.

2. Product Information and Availability

We strive to provide accurate descriptions, images, and prices for all products on our website. However, we do not guarantee that all information is free of errors. In the event of an error, BLUSONALI reserves the right to correct any inaccuracies and inform the customer. If necessary, you will be given the option to either:

  • Wait for the product to be restocked
  • Choose an alternative product
  • Receive a full refund

Availability of products may vary, and BLUSONALI does not guarantee stock availability at the time of your order.

3. Pricing and Payment

  • Pricing: All prices listed on BLUSONALI are in USD (United States Dollar). Prices may change from time to time due to promotional events, inventory updates, or other factors. The price displayed at checkout is the final price you will pay.

  • Sales Tax: Sales tax will be applied to your order based on your shipping address and the applicable tax rate for your location. The tax rate is calculated during checkout.

  • Payment Methods: We accept the following payment methods:

    • Credit Cards: Visa, MasterCard, American Express, Discover
    • PayPal
    • Apple Pay and other alternative payment options (available during checkout).

Your payment is processed securely, and BLUSONALI does not store your payment information. Payment will be authorized at the time of checkout, and your order will be processed once payment is confirmed.

4. Order Processing and Shipping

  • Processing Time: Orders are generally processed within 1-2 business days (Monday to Friday). Orders placed during weekends or holidays will be processed on the next business day.

  • Shipping Methods and Delivery Time: We offer various shipping options, including Standard Shipping, Expedited Shipping, and Express Shipping. Shipping times depend on your location and the selected shipping method. Delivery typically takes 5-7 business days for standard shipping, while expedited and express methods offer faster delivery times.

  • Tracking: After your order is shipped, you will receive a shipping confirmation email with tracking details, allowing you to track your shipment.

5. Cancellations and Modifications

Once your order is placed and processed, it is generally not possible to modify or cancel it. However, if you need to make any changes, please contact us immediately. If the order has not been processed or shipped, we will do our best to accommodate your request.

Once an order has been shipped, cancellations or modifications are not possible. In such cases, you may return the item after it has been delivered, as per our Return and Exchange Policy.

6. Returns and Exchanges

BLUSONALI offers a 30-day return and exchange policy for most items. Products must be unused, in original packaging, and with tags attached to be eligible for a return or exchange. Please refer to our Return and Exchange Policy for full details.

  • Non-returnable Items: Personalized or custom-made items, sale items, and used products are non-returnable unless defective or damaged.

7. Refunds

Refunds will be processed once the returned item is received and inspected. The refund will be credited to the original payment method used for the purchase. Refunds are typically processed within 7-10 business days from the return confirmation.

  • Partial Refunds: If part of an order is returned, the refund will be based on the value of the returned items. Shipping fees are non-refundable unless the return is due to a defect or error on our part.

8. Limitation of Liability

BLUSONALI is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services. Our total liability is limited to the amount paid for the product or service in question.

  • Shipping Delays: We are not responsible for any delays caused by the shipping carrier, adverse weather conditions, or any other factors beyond our control.

9. Indemnification

You agree to indemnify, defend, and hold harmless BLUSONALI, its affiliates, employees, directors, and agents from any claims, damages, or losses arising from your use of the website or violation of these Terms and Conditions.

10. Intellectual Property

All content on the BLUSONALI website, including text, images, logos, product designs, and software, is owned by BLUSONALI or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Site without explicit written permission from BLUSONALI.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the state of Georgia. Any disputes arising from these Terms will be resolved in the courts of Georgia.

12. Contact Us

If you have any questions or concerns about our Sales Policy, please contact us: