Terms and Conditions

Effective Date: December 21, 2024

Welcome to Blusonali, your ultimate destination for high-quality furniture and home décor. We are pleased that you have chosen to shop with us. Please take the time to review these Terms and Conditions carefully, as they govern your use of our website, services, and all purchases made through Blusonali. By accessing and using this website (www.blusonali.com), you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please refrain from using our website or making any purchases.

1. General Information

Blusonali provides home décor and furniture products to customers through its website and other authorized sales channels. These Terms and Conditions apply to all visitors, users, and customers accessing or using the website, placing orders, and engaging in any transactions. The terms “Blusonali,” “we,” “our,” and “us” refer to Blusonali LLC, while “you” refers to the customer.

By using this website, you represent that you are at least 18 years old and have the legal capacity to enter into a binding contract. If you are under 18, you must have the consent of a parent or guardian to use this site.

2. Website Use

Blusonali grants you a limited, non-transferable, and revocable license to access and make personal use of this website, provided that you do not:

  • Modify, copy, distribute, or sell any content on the website without our express permission.
  • Use any robot, spider, scraper, or other automated devices to access the website for any unauthorized purpose.
  • Violate any applicable law or regulations in your use of the site.
  • Attempt to gain unauthorized access to any section of the website, servers, or any other system related to our services.

We reserve the right to terminate or suspend your access to our website at any time without notice if we suspect misuse, fraudulent activity, or violation of these Terms and Conditions.

3. Product Information and Availability

We make every effort to ensure that the products listed on our website are accurately described and available for purchase. However, product descriptions, images, and availability are subject to change at any time. In the event that a product you ordered becomes unavailable, we will notify you promptly and provide you with options such as choosing a replacement or requesting a refund for the affected item.

Blusonali does not guarantee that product information, including prices, images, or descriptions, is always accurate, complete, or error-free. If an error is found in the pricing or description of a product, we reserve the right to cancel or correct the order.

4. Ordering and Payment

By placing an order on the Blusonali website, you agree to pay for the products and any applicable shipping fees. Upon completing your order, you will receive an order confirmation email with details of your purchase.

Accepted Payment Methods:
We accept the following payment methods for your convenience:

  • Major credit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure online payment options

All transactions on the website are processed securely. Blusonali does not store your payment information. We use third-party payment processors to handle all payment details and transactions.

Order Processing:
Once your payment is confirmed, we will process your order and ship the items within the estimated time frame. If there are any issues with your order or payment, we will contact you to resolve the matter.

5. Shipping and Delivery

Blusonali ships products both domestically and internationally. Shipping fees are calculated based on the delivery address, size, and weight of your order. Delivery times vary based on the shipping method and destination.

Shipping Policies:

  • Domestic Orders: Orders within the U.S. typically ship within 1-3 business days and may arrive within 3-10 business days, depending on the shipping option selected.
  • International Orders: International shipping times and fees vary based on your country. Additional customs duties or taxes may apply, which are the responsibility of the customer.

We are not responsible for any delays caused by shipping carriers, customs, or incorrect address details provided during checkout.

Order Tracking:
Once your order has shipped, we will send you tracking information via email. You can use this information to track your order through the carrier’s website.

6. Returns, Refunds, and Exchanges

We want you to be completely satisfied with your purchase from Blusonali. If for any reason you are not satisfied, you may return or exchange your product within 30 days of receipt, subject to the following conditions:

Eligibility for Returns and Exchanges:

  • Items must be unused, in new condition, and returned in their original packaging.
  • Products must be returned within 30 days of receiving the order.
  • Some products, such as custom or made-to-order items, may not be eligible for returns or exchanges.

To initiate a return or exchange, please contact our customer service team at info@blusonali.com. We will guide you through the process and provide return instructions.

Non-Refundable Items:
The following items are not eligible for return:

  • Custom or personalized items
  • Gift cards
  • Items marked as final sale

Refunds:
Once we receive your returned item, we will inspect it and process your refund. Refunds are issued to the original payment method and may take 5-7 business days to appear in your account, depending on your bank or payment processor.

Return Shipping:
Customers are responsible for the cost of return shipping unless the product is defective or was shipped in error.

7. Warranty and Product Quality

Blusonali offers a limited warranty on certain products, covering manufacturing defects under normal use. The warranty period varies depending on the product category, typically ranging from 1 to 3 years. If your product fails due to a defect during the warranty period, we will repair or replace it at no cost to you.

Warranty Exclusions:

  • Damage caused by misuse, abuse, or accidents
  • Normal wear and tear from regular use
  • Products altered or modified by the customer

To file a warranty claim, please contact our customer service team at info@blusonali.com, providing details of the issue and proof of purchase. Our team will assist you with the next steps.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Blusonali will only collect and use your information in accordance with our Privacy Policy, which outlines how we collect, store, and manage your personal data.

When you make a purchase or create an account, we may collect personal information such as your name, email address, shipping address, and payment information. This information is used to process your order and provide a better shopping experience.

We use industry-standard encryption to protect your payment information and ensure that all transactions are secure.

9. Limitation of Liability

To the fullest extent permitted by law, Blusonali will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website, products, or services, even if we have been advised of the possibility of such damages.

Our liability in connection with any purchase made through our website is limited to the purchase price of the product(s) in question.

10. Modifications to Terms and Conditions

Blusonali reserves the right to modify or update these Terms and Conditions at any time. When changes are made, the revised version will be posted on our website, and the Effective Date at the top will be updated. It is your responsibility to review these Terms and Conditions periodically to stay informed about any changes. Continued use of our website after changes are made will constitute your acceptance of the updated Terms and Conditions.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Wisconsin, without regard to its conflict of law principles. Any disputes arising from or related to your use of the website or products will be resolved through binding arbitration in Waukesha County, Wisconsin, unless prohibited by law.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

  • Email: info@blusonali.com
  • Phone: (262) 549-9048
  • Address: 47-W22093 Lawnsdale Ct, Waukesha, Wisconsin (WI)