Privacy Policy
Effective Date: December 21, 2024
At Blusonali, your privacy and security are of utmost importance to us. We are committed to protecting the personal information you share with us while providing you with a seamless shopping experience. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website (www.blusonali.com) or make a purchase. By using our website and services, you agree to the terms outlined in this Privacy Policy.
Please take the time to read this policy carefully, and feel free to contact us at info@blusonali.com if you have any questions.
1. Information We Collect
When you visit Blusonali’s website, interact with our services, or make a purchase, we may collect various types of information to improve your shopping experience and to provide you with better customer service. The types of information we collect include:
1.1 Personal Information
Personal information refers to any data that can be used to identify an individual. The personal information we collect may include:
- Name: Your first and last name.
- Email Address: Used to confirm orders, send updates, and provide customer support.
- Shipping Address: To deliver products to your location.
- Phone Number: For communication regarding your orders or inquiries.
- Payment Information: Credit card details, billing address, and any other information necessary for processing payments.
1.2 Non-Personal Information
In addition to personal information, we may collect non-personal data to enhance your experience with our website. This can include:
- Browser Information: Information about the browser and device you are using to access our site, including IP address, browser type, and version.
- Cookies: Small files stored on your device that allow us to remember your preferences, language settings, and past activities on our site to improve your user experience. For more information on cookies, see section 3 below.
- Usage Data: Information on how you interact with our website, including the pages you visit, time spent on the site, and links clicked.
1.3 Data from Third Parties
We may also receive information from third-party partners, such as payment processors, shipping carriers, and marketing platforms. This information is used to process transactions, fulfill orders, and improve marketing efforts.
2. How We Use Your Information
We use the information we collect to provide you with a personalized, secure, and efficient experience on our website. Specifically, we may use your information for the following purposes:
2.1 Order Processing and Fulfillment
We use your personal information to process and fulfill orders, including sending order confirmations, shipping updates, and customer service communications.
2.2 Customer Support
To respond to your inquiries, resolve issues, and provide support regarding orders, returns, or other requests, we may use the personal information you provide.
2.3 Marketing and Promotional Communications
With your consent, we may send you promotional emails about new products, discounts, and other updates. You can opt-out of receiving marketing communications at any time by clicking the unsubscribe link in the email or by contacting us directly.
2.4 Personalization
We may use your information to personalize your shopping experience, such as recommending products based on your past purchases or browsing history. This helps us tailor our offerings to better suit your needs and preferences.
2.5 Legal Compliance and Protection
We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements and policies. This may include verifying your identity, processing payment transactions, and protecting against fraud or unauthorized activities.
3. Cookies and Tracking Technologies
Blusonali uses cookies and similar tracking technologies to enhance your experience on our website. A cookie is a small file placed on your device that allows us to remember your preferences, login information, and other custom settings when you return to our site. Cookies help us improve the functionality of our site and provide personalized content.
3.1 Types of Cookies We Use
- Necessary Cookies: These cookies are essential for the functioning of our website, allowing you to navigate and use its features.
- Performance Cookies: These cookies collect data about how visitors use our website, such as which pages are visited most often, to help us improve its performance.
- Functional Cookies: These cookies enable the website to remember your choices and preferences, such as language settings or personalized content, to enhance your user experience.
- Targeting Cookies: These cookies track your browsing habits to deliver targeted advertisements and promotions based on your interests.
3.2 Managing Cookies
You can control the use of cookies through your browser settings. Most browsers allow you to accept or reject cookies, or notify you when a cookie is being sent. However, if you disable cookies, some features of the website may not function properly.
4. Sharing Your Information
Blusonali respects your privacy and does not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted partners for specific purposes, as outlined below:
4.1 Service Providers
We may share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, delivering products, or providing customer service. These service providers are contractually obligated to protect your information and use it solely for the purposes of assisting Blusonali.
4.2 Marketing Partners
With your consent, we may share your information with marketing partners to send you promotions or special offers. These partners are required to protect your information and provide you with the option to opt-out of future communications.
4.3 Legal Compliance
We may disclose your personal information if required by law or to respond to legal processes, such as subpoenas, court orders, or government requests. We may also share your information to protect the rights, property, and safety of Blusonali, our customers, or others.
5. Data Security
Blusonali takes the protection of your personal information seriously and employs a variety of security measures to safeguard your data. These measures include:
- Encryption: We use Secure Sockets Layer (SSL) encryption to protect sensitive information, such as payment details, during transmission.
- Access Control: Access to your personal information is limited to authorized personnel who need it to perform their duties.
- Secure Servers: Our website and data are hosted on secure servers, and we regularly update our security systems to ensure that your data is protected against unauthorized access or breaches.
While we use commercially reasonable efforts to protect your information, please note that no method of data transmission or storage is 100% secure. We cannot guarantee the absolute security of your data, but we will take all reasonable steps to protect it.
6. Your Data Protection Rights
As a customer, you have certain rights regarding the personal data we hold about you. These rights include:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: If your personal data is incorrect or incomplete, you have the right to request corrections.
- Right to Erasure: You have the right to request that we delete your personal data, subject to certain legal limitations.
- Right to Restriction: You can request that we restrict the processing of your personal data in certain situations.
- Right to Object: You have the right to object to the processing of your personal data for marketing or profiling purposes.
- Right to Portability: In some cases, you can request that we transfer your personal data to another organization.
To exercise these rights, please contact us at info@blusonali.com. We will respond to your request in accordance with applicable privacy laws.
7. Third-Party Links
Our website may contain links to third-party websites, such as payment processors or social media platforms. These third-party sites have their own privacy policies, and we are not responsible for the content or practices of these sites. We recommend that you review their privacy policies before providing any personal information to them.
8. Children’s Privacy
Blusonali does not knowingly collect or solicit personal information from individuals under the age of 18. If we discover that we have inadvertently collected information from a child under 18, we will take immediate steps to delete such information from our records.
9. Changes to This Privacy Policy
Blusonali reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated policy on our website and revise the “Effective Date” at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
- Email: info@blusonali.com
- Phone: (262) 549-9048
- Address: 47-W22093 Lawnsdale Ct, Waukesha, Wisconsin (WI)